Process

Responsible Design Process

Process Map + Library of Tools

Beyond ethical principles, tech makers need actionable methods that fit into their real world practice. We believe combining wellbeing-supportive design with methods for ethical analysis is a powerful way forward toward achieving more responsible and humane technology.

Process

As part of our mission to bridge research to actionable practice, we propose an upgraded version of the design process that works ethics & wellbeing into its fabric.

Our approach has been to start with what designers already do (see the Design Council's double diamond), and integrate practices for ethical and wellbeing-supportive design to arrive at a future-ready process for beneficial technology: A responsible design process.

Read the full explanation in our Medium article.


Library of Methods & Tools

Below is a library of methods and tools that can be used at each stage in the design process to help tech makers incorporate wellbeing and ethics considerations in practice.

We are also eager to hear others experiences and case studies (including what went well and what didn't).  We welcome any suggestions for methods, examples, etc. Please email to [dorian dot peters at icloud dot com].

Research

User research, Stakeholder engagement

Insights

Wellbeing data analysis, Ethics data analysis

Ideation

Wellbeing framing, Ethics framing

Prototypes

Wellbeing impact analysis, Ethics impact analysis

Evaluation

Wellbeing impact evaluation, Ethics impact evaluation

An important note:

Of course, being guided by this process is neither a guarantee of a beneficial outcome, nor is it enough.  A process doesn't run by itself.  It is individuals, teams, values, power structures and business models that will impact the decision-making along the way.  Since this is merely a design process, it will need to sit within enterprise-level responsible processes, which themselves will need to function within regulatory and societal frameworks. It’s a modest slice of a much larger pie, and it’s the first draft of that pie, so we eagerly welcome feedback.