Process > Evaluation


Wellbeing Impact Evaluation

The real impact that a technology will have on user wellbeing can only be understood once the product or service is in real-world use. We can speculate and test in advance, but unintended use patterns and unexpected effects are the realities of our complex socio-technical systems.  Wellbeing Impact Evaluation involves evaluating the impact of technology use on a user’s psychological experience during and after use.

The Motivation, Engagement & Thriving in User Experience model (METUX) - METUX is a research-based framework that fleshes out the concept of digital wellbeing and describes a set of measures that can be used to evaluate the impact of a technology on wellbeing.

Echo study - For this technology-mediated reflection app, in order to evaluate the app’s impact on wellbeing, the researchers combined results from a number of surveys (validated wellbeing questionnaires) before and after use with a linguistic analysis. Published paper/ Case study.

Ethical Impact Evaluation

The real life ethical impacts that a technology will have on people, their communities and on the planet, can only truly be revealed once that technology is in use. Ethical Impact Evaluation involves evaluating the ethical impacts of a technology’s use, not just on its users, but often, on those indirectly effected, such as their friends and families, on their communities, on society as a whole, and on the planet.

Methods & Tools

Welfare effects of social media study - This Stanford study the impact of facebook use on a number of phenomena including wellbeing, political polarization, and new fact knowledge. Published paper/Case study

Email any suggestions to [dorian dot peters at icloud dot com].